Returns

To make a return, contact us via info@papierplume.com or call (504) 988-7265. Our Return Policy is detailed here. There will be a 7.5% restocking fee and shipping charges are nonrefundable. All returns must be sent back within 15 days of purchase. Our return address is:

PAPIER PLUME
842 ROYAL STREET
NEW ORLEANS, LA 70116

Privacy Policy

Under no circumstances will we sell/trade/reveal any information of our customers to third parties. You can read our Privacy Policy here.

Security

When our order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available. Our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Payment

We accept Visa, MasterCard, Discover, Amex and PayPal. We accept other forms of payment with approval only, contact us at info@papierplume.com.

Note: We reserve the right to make changes to our store policies at any time. Any such changes will be posted clearly on this website for our customers' review. If you have any questions regarding our policies, please send an email to info@papierplume.com or use the form on our 'Contact Us' page.